Since October 1st 2021, The Netherlands belongs to a small list of states within the European Union, where gambling online is legal. This way, online gamblers are protected better against casino frauds and casinos can protect gamblers better against gambling addictions. At the moment, almost 30 online providers have gotten a license from Kansspelautoriteit, the gambling authority in The Netherlands. In the country, there is a wide range of online casinos, so it can be a bit difficult to select a casino that fits your needs.
Choosing an online casino in The Netherlands
There are a few requirements you could use to select an online casino in The Netherlands. The first way to select a proper casino, is to check if the website is a license holder. The gambling authority in the Netherlands holds a list (Kansspelwijzer) on which you can check which online gaming providers have acquired a license in The Netherlands. Also, it is wise to check the conditions of bonuses and promotions. Due to the competition, which was created with the legalization of the market, most casino’s offer bonuses and promotions now. And of course, after winning a prize at the online casino, you would want to get paid out as soon as possible. When there is a technical hiccup, the customer service should be able to solve the problem quickly.
Check the license of the online casino
When you will check the online casino top 10, you will be sure all the online casinos in the list have the proper licensing. But sometimes you could find a casino that is offering services illegally in The Netherlands. It is better to avoid such providers, because there is a big risk the customer will get scammed. Or there are unfair conditions to bonuses and promotions. You could win big prizes, but never get paid out. For those reasons, the first step before gambling, would always be to check the license of the online casino. You can get a fine when playing at illegal casinos, and you are also more at risk to develop a gambling addiction.
Choose a casino with great bonuses and promotions
Most online casino’s offer bonuses and promotions now. It is the way to attract new customers and also reward loyal customers. When registering for the first time and adding cash to the player’s account, you will already be eligible for a bonus. Mostly, you will get doubled the first deposit. But some online casino’s offer free money, with no deposit. So that you can start playing with 10 euros, for example, without having to pay anything by yourself. This way, you can find out if the games offered fit your needs. Often you will also be eligible for free spins, which means you could try your luck at the cost of the casino. Those free spins will be given for free for new accounts, and also as a promotion for loyal accounts. Please read the conditions of every bonus and promotion carefully, because you most probably would need to play your bonus at least 20 or 30 times before you can cash out the profit you have made with the bonus.
Customer service quality
Is a certain online casino looking good to you? Then check the customer service before registering at the gaming provider. Even when choosing a legal online casino from The Netherlands, the customer service can be cumbersome. Especially when you need an expert to solve the problem quickly and adequate. At most websites of online casino’s, you could already check the ways to reach out to the customer service. Some online casinos only have e-mail as a way to contact the customer service. Some other gambling providers also offer live chats or even a way to reach out by phone. Most legal online casinos are reachable 24 hours per day, while at others, you can only reach out during office hours. Also, the expertise of the support employee matters. After all, it can be really annoying to have to wait for hours until a question is finally answered, or you will be transferred to another employee. Those factors matter the most when picking an online casino from The Netherlands.