Recent research has shown that gambling providers do not yet sufficiently fulfill their duty of care to players. If they do not take their responsibilities seriously soon, government intervention is the obvious course of action. This was said by the chairman of the board of the Dutch Gaming Authority during the annual Gaming in Holland conference. The providers of legal online gambling in the Netherlands must make a risk profile of the players. Jansen emphasizes that they should not dismiss this duty of care as an administrative obligation.
For example, players set their own playing limits. Online providers should make a risk profile of their customers. Then they must intervene in a timely manner if there are signs of risky behavior. That is, for example, playing for a long time or making high stakes.
